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Common Questions

Please find below some common questions that our Accident and Injury team are often asked by new Clients. If you have a question that is not on this list, please do not hesitate to get in touch.

A claim can be made for injuries sustained and also any out-of-pocket expenses that have been incurred as a result of an accident or injury caused by somebody else. The usual out-of-pocket expenses claimed include travelling expenses, cost of painkillers, cost of replacement clothing, loss of earnings, care etc. It is essential that you keep a list of all the expenses incurred including receipts for items purchased.

This does not necessarily mean that you will not be able to claim any compensation, but it might mean that your compensation will be reduced to some extent. However, it is vital that you contact us so that we can discuss the matter and advise you properly.

There are strict time limits involved in bringing a personal injury claim, the most common being that court proceedings must be issued within 3 years of the date of the accident, or alternatively, if the injured party is a child, 3 years from the date of that child’s 18th birthday.  But there are exceptions. For example, a claim against the Motor Insurers Bureau (MIB) must be submitted within 3 years, regardless of age, and a claim for compensation to the Criminal Injuries Compensation Authority (CICA) must be submitted within 2 years from the date of the assault.  In some circumstances, the time limits may be extended, for example if you can prove that you are under a disability in accordance with the Mental Health Act 2005, but the safest course of action would be to contact a Solicitor as soon as possible, to avoid any problems caused by breaching time limits.

The amount of compensation you will receive will depend on the extent and type of injury sustained. Medical evidence will be required to prove your injuries and it is therefore essential that you visit your GP and/or hospital as soon as possible following the accident. You should also take photographs of your injuries if possible. Once medical evidence is received, we will be able to advise you as to the potential value of your claim.

Recently, a new system has been introduced dealing with Road Traffic Act claims, but this can only be used in limited circumstances. Unfortunately, some claims can take months or years to be finalised, depending on the circumstances of the accident, whether the person at fault admits that is the case, and the injuries sustained. This is why you must contact us as soon as possible. Sometimes, an accident can cause financial hardship, for example lost earnings as a result of not being able to work, and in those circumstances, we are able to obtain a small proportion of money at an earlier stage in the claim, prior to settlement, to try and ease any financial difficulties.

At our free initial interview, we will discuss all the different ways in which your legal costs could be paid. In the vast majority of cases, we act on a “NO WIN, NO FEE” basis.

Contact us as soon as possible to arrange a free initial interview at our offices, hospital or your home, whichever is more convenient for you.


To speak to our expert Injury Solicitors in South Wales, please contact your local JCP Solicitors office. We have offices in the following locations:

If there is not a local office to you, contact us on 03333 209244 as we are happy to arrange telephone and video meetings where appropriate. Alternatively, please feel free to email us at hello@jcpsolicitors.co.uk, fill in our online enquiry form, or use our live web chat facility.

  • "The team has an indefatigable work ethic and ability to gain excellent results."

    The Legal 500 2025
  • "Thank you for all your personal kindness and courteousness to me and for your support and advice in negotiating the claim."

  • "They are responsive and are able to drive a case on swiftly to a successful conclusion."

    The Legal 500 2025
  • "They have a great team approach and never lose sight of the person at the centre of a claim. Everything is geared around the client."

    Chambers UK 2024
  • "It's a strong and experienced team and they are always accessible and responsive."

    Chambers UK 2023