Faulty Appliances

When a product is sold to a customer, it must be safe for its intended use. The Consumer Protection Act 1987 states that if a product causes a personal injury and that injury was not due to the misuse of the product, then the person injured has a right to make a claim for compensation against the manufacturer or retailer of that product.

In order to prove your claim you will need to keep a receipt of the purchase or any other evidence that you have relating to the product and you will also have to prove that the injury was sustained as a result of that defective product.

Examples of some defective product claims are below.

• Burns from a faulty hair-straightener that broke during use.
• A foot injury sustained from the first use of high healed shoes.
• An electric shock from a kitchen appliance.
• Slip on a wet floor from a flood caused by an overfilling washing machine.

So if you think you may have a claim, call now and we will arrange a free, no obligation face to face or telephone interview with a member of our highly experienced and friendly team so that you can be aware of your options.

To speak to our expert Injury Solicitors in South Wales, please contact your local JCP Solicitors office. We have offices in the following locations:

• Swansea
• Cardiff
• Caerphilly
• Carmarthen
• Cowbridge
• Haverfordwest
• St Davids 

If there is not a local office to you, contact us on 03333 209244 as we are happy to arrange telephone and video meetings where appropriate. Alternatively, please feel free to email us at hello@jcpsolicitors.co.uk, fill in our online enquiry form, or use our live web chat facility.