Terms & Conditions, and Legal Disclaimer

Please find below our terms and conditions and legal disclaimer. Don't have a set of these for your own business website? We'd be happy to help. Contact our business services team today.

1 Introduction

The materials appearing on this website do not constitute legal advice and are provided for general information purposes only. No warranty, whether express or implied is given in relation to such materials. We shall not be liable for any technical, editorial, typographical or other errors or omissions within the information provided on this website, nor shall we be responsible for the content of any web images or information linked to this website.

Use of www.jcpsolicitors.co.uk (The Site) and the services provided via it are conditional upon you accepting the following terms and conditions. Unless otherwise specified, your acceptance of this User Agreement shall be indicated by your use of The Site. The Site is provided by JCP Solicitors Limited (The Company) at Venture Court, Valley Way, Enterprise Park, Swansea SA6 8QP.

These Terms and Conditions and our Privacy Policy and Refund Policy, (together the "User Agreement") form our entire agreement with you in respect of non-chargeable use of The Site and supersede any prior agreement or arrangement with you in respect of The Site. If a company name is inserted in your registration request, then the User Agreement shall be between us and that company and accordingly unless the context otherwise requires, references to "you" and "your" in this User Agreement shall also be to that company. The purchase of services from us is subject to our Terms and Conditions of Purchase. If there are any updates to this User Agreement or to the Terms and Conditions of Purchase, we will bring this to your attention on the home page of The Site.

2 Availability of The Site

We will endeavour to ensure that The Site is available 24 hours per day without any interruptions. However, we reserve the right to make The Site unavailable at any time or to restrict access to parts or all of The Site without notice. The Site is a general information service. We endeavour not to make it misleading, but we cannot represent that the information accessible on or via The Site is accurate, not-misleading, complete or up to date.

3 Making a Payment Online

3.1 Payment of Invoice or Payment on Account of our Fees

In order to make a payment towards, or in satisfaction of, an invoice that has been issued to you, you will need to provide specific information from that invoice in order to process the payment. Please make sure you have the invoice available when making the payment. We can accept a maximum payment of £5000 on our online payment system
Payments can only be accepted in £ Sterling.

3.2 Payment of Third Party Fees

We do not accept payment towards third party fees such as search fees, counsel fees, shortfall payments, or mortgage deposits. If you do misuse our system in this way your payment will be refunded which could take up to ten working days, and could result in significant delays to your case. Please call our accounts team on 01792 529606 for more information.

4 How we protect your information

We use Secure Socket Layer (SSL) technology, which is an industry standard for internet payments. This means all of your personal and card details are protected using 128 bit encryption when your details are transmitted over the Internet. Our site is secured by Verisign. Click the Versign logo to the right to confirm the validity of our secure certificate.

4.1 Check you are using a secure site

When your browser displays the online payment page, you will notice that the URL at the top of the browser window starts with https instead of http. You will also see a closed padlock icon in the bottom right hand corner of your browser window. Put your mouse over the padlock for a little while and you should see the encryption strength. It should be at least SSL Secured 128 bit.

4.2 If you share your PC or use a facility in a public place

Make sure you are not overlooked as you enter your details and close the browser window and, if applicable, log off when you have finished.

5 Use of The Site

The Site is designed for your personal, non-commercial use and you must not use it in any other way without our consent. Except as permitted under applicable law, you must not use, copy, translate, publish, licence or sell The Site or any materials or information in The Site or the structure, overall style and program code of The Site without our consent. If you wish to make a request for consent, please contact law@jcpsolicitors.co.uk

6 Your Contributions

You agree to only use The Site for lawful purposes and that any information that you provide in connection with, or which forms part of, The Site will be, as far as you are aware, true and accurate and will not infringe any copyright or trade mark, or any right of privacy, publicity or personality or any other right, whether registered or unregistered, of any other nature or any person, or be obscene or libellous or blasphemous or defamatory and you agree to indemnify us against all claims, proceedings, damages, liabilities and costs, including legal costs arising out of your breach of this term. We cannot make any assurances about the information or contribution made by any other user and you should exercise caution before acting or otherwise relying upon any information you obtain via the The Site.

7 Links

The Site includes links to other internet sites. Without limiting what we say elsewhere, we make no representations or warranties about those sites or their content, nor that the links work. If you wish to link to the Site please contact law@jcpsolicitors.co.uk.

8 Data Protection

It is your responsibility to ensure that that you give us an accurate and valid e-mail address and other contact details and tell us of any changes to them, however we cannot make any assurances about any other user you may meet using the The Site. We comply with all applicable Data Protection laws in the UK. For a description of how we use your personal data, please see our Privacy Policy.

9 Intellectual Property

The Site, its style and structure, and the materials and information on The Site are protected by copyright and other intellectual property rights, and may not be used by you except as expressly provided in this User Agreement. The authors of the documents in The Site assert their moral rights.

10 Our Liability

Since a substantial part of The Site is both free and available to all, it is a condition that your use of The Site is at your own risk. We shall not be liable to you or in breach of this User Agreement for any delay or failure to perform any obligation if the delay or failure is due to a cause beyond our reasonable control including, without limitation, the blocking or restricting of information to and/or from our network.

Except as expressly provided in this User agreement, we disclaim any further representations, warranties, conditions or other terms, express or implied, by statute, collaterally or otherwise, including but not limited to implied warranties, conditions or other terms of satisfactory quality, fitness for a particular purpose or reasonable care and skill.

Save as provided below, we disclaim all and will not be liable in contract, tort (including, without limitation, negligence) or otherwise arising in connection with this User Agreement or the The Site for: (i) consequential, indirect or special loss or damage; or (ii) any loss of goodwill or reputation; or (iii) any economic losses (including loss of revenues, profits, contracts, business or anticipated savings), in each case, even if we have been advised of the possibility of such loss or damage and howsoever incurred.

Notwithstanding any other provision of this User Agreement, we will be liable to you without limit for any death or personal injury caused by our negligence and to the extent that liability arises from statements made fraudulently by us.

11 Small Print

Either of us may terminate this User Agreement at any time. You may not transfer any of your rights or delegate any of your obligations under this User Agreement without our prior written consent. If we fail to enforce any provision of this User Agreement, that failure will not preclude us from enforcing either that provision (or any similar provision) on a later occasion. Nothing in this User Agreement shall confer on any third party any benefit or the right to enforce any term of the User Agreement. This User Agreement is governed by English law and any dispute connected with this agreement is subject to the exclusive jurisdiction of the English and Welsh courts. Nothing in this User Agreement affects your statutory rights as a consumer.

12 Complaints

If you believe that your intellectual property or other rights are being infringed by The Site, or if you are dissatisfied with the Site or any aspect of our service, in the first instance please contact law@jcpsolicitors.co.uk or telephone us on 01792 773 773.

13 Bank Account Fraud

Emails are open communications and so are NOT secure. Please do not EVER send us bank account details by email. If this is unavoidable YOU must telephone US to check we have the right details. Our bank account details NEVER change. If you receive an email or telephone call from us asking you to transfer funds to a different bank account to the one notified to you in hard copy, it is FAKE. Do not send any money but telephone us immediately. Third parties sending funds to us having received bank details by email or telephone, do so at their own risk. We do not accept liability for any losses sustained by anyone responding to fraudulent emails or telephone calls.

14 Telephone Number Spoofing

Is where criminals use software so that when calls are received the number that comes up is different to the one they are calling from and may show as the number of a firm of solicitors. The criminals will then pretend to be solicitors and ask for payments to be made to a bank account that they control, which can result in large losses for clients. To protect yourself, if you receive a call from someone saying they are calling from JCP Solicitors and they give you bank details over the phone you should:-

Call us back on 01792 773773, to check the details BEFORE making any payments or transfers; and
If in any doubt DO NOT make the payment or transfer (criminals will often try and rush you by saying it is urgent or must be done immediately)